Contact your local Bristol plumber for a free quote
Call 01225 123456 or send the short form with a few details about the job. A real person will talk it through with you and give honest advice.
- 10 years trading
- Gas Safe registered
- Local to Bristol
| Mon–Fri | 08:00–18:00 |
|---|---|
| Sat | 09:00–15:00 |
| Sun | Closed |
From your first message to a date in the diary
No call centre and no sales script. Here is how an enquiry usually goes.
- 1
You tell us what's going on
Call, or fill in the form with the problem, the town and the best way to reach you. A photo of the leak, the boiler or the room you want redone is useful if you have one.
- 2
We talk it through
We ask the sensible questions, explain what the likely cause is, and say plainly whether it is a quick fix or needs a proper look. For urgent problems we aim for a same-day callout, diary permitting.
- 3
You get a clear price before work starts
Pricing is explained up front, so the figure you agree is the figure you expect to pay. If we find something extra, we tell you before touching it.
- 4
The job is done, tested and explained
We fit or repair, test everything and leave the area tidy. Our work carries a 5-year guarantee, and we show you what we have done before we go.
Four things worth knowing when something goes wrong
A bit of preparation helps us get to the cause faster. The safety points matter more.
Smell gas? Don't wait for a callback
Open windows, turn off the gas at the meter if you can do so safely, avoid switches and naked flames, and leave the property. Then call the National Gas Emergency Service on 0800 111 999.
Water pouring from a pipe
Turn off the water at the stopcock, usually under the kitchen sink or near the front door. Open a cold tap to drain what's left, then call us. Move anything electrical well away from the leak.
Have the boiler details to hand
The make, model and roughly how old it is will be on the front or on the data plate. A note of any fault code on the display also saves time.
Photos help us plan
For a bathroom, heating or pipework enquiry, a few pictures of the space let us ask better questions and give you a more useful first conversation.
Who will be answering and turning up
- Gas Safe registered
- Public liability insured
- Same-day callouts
- Work guaranteed for 5 years
The towns our vans head out to
If you are close to one of these but not named, ask. We will tell you straight whether we can get to you.
- Bristol
- Bath
- Keynsham
- Filton
- Portishead
Booking a plumber: the practical bits
Is the quote really free?
Yes. Tell us about the job and we will give you a clear, itemised idea of what it involves and what it will cost before any work begins. You are under no obligation to go ahead.
Can you come out the same day?
Same-day callouts are available. The sooner you call in the day, the better the chance. It also depends on the diary and the nature of the problem, and we will be honest about what is possible.
What should I tell you when I get in touch?
The basics: what is happening, where in the house, and how long it has been going on. For a boiler, the make and any fault code help. For a bathroom or heating job, rough room sizes or a photo are plenty.
Do I need to be at home?
Usually yes, so we can get access and talk through the work with you. If that is difficult, mention it when you call and we will discuss what can be arranged.
Are your engineers qualified to work on gas?
Yes. We are Gas Safe registered, so boiler and gas work is carried out by engineers who are legally allowed to do it. You can always ask to see ID and check the Gas Safe Register.
Do you take on small jobs as well as big installs?
Yes. Dripping taps, pipe repairs and boiler faults are as welcome as full bathrooms, new boilers and heating systems.